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The continuing education of educational office professionals is essential to cope with the rapidly changing conditions in the profession.

The National Association of Educational Office Professionals (NAEOP) provides the opportunity for members to enhance their professional competencies through academic programs, conferences, and institutes. These incentive activities enable the members to take progressive steps to their desired professional growth level.

Successful completion of a NAEOP approved program qualifies the member for one or more of the following Professional Standards Program certificates:
• Basic
• Associate Professional
• Advanced I
• Advanced II
• Advanced III
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctoral Degree

Each certificate is based on requirements in three areas: education, experience, and professional activity.

Members of NAEOP may apply for admission to the Professional Standards Program. NAEOP encourages membership in local and state associations for educational office professionals, but it cannot mandate such membership. Graduation from high school or the equivalent is required.

Filling dates for PSP applications are January 15, May 15, and September 15.

A member may enroll in the program at any level. Membership must be continuous while pursuing a PSP certificate. For complete requirements, request a PSP book from NAEOP or visit NAEOP’s website at and click on the link for Professional Standards Program. All forms that are required to be filled out are also available at the NAEOP website.

Susan Brooker, CEOE , Missouri’s state PSP Chairman, is available for assistance in guiding you through the certification process. You may contact her at Harrisonville Cass R-IX School District, 503 S. Lexington, Harrisonville, MO 64701 or by email at

Applicants are notified as soon as all requirements are met. All certificates are mailed to qualifiers within four weeks after the deadline, and their school district administrators are notified of their accomplishments. A PSP banquet is held during the NAEOP annual conference to recognize members who have earned a PSP certificate or the distinction of CEOE.